Solution for Tourist Offices & Congress Offices
Lab Event is the all-in-one solution for tourist offices, convention and conference centres to increase efficiency, streamline communication with partners and centralise all event-related activities.
Already adopted by tourist offices and convention centres
A centralised and optimised service provider database
Enhance your network and become more responsive
Whether you need to book a venue with accommodation, a caterer or transport for a group, with Lab Event you can centralise all your service providers and partners in a single database.
Gagnez du temps sur chaque projet d'approvisionnement
With a single click, send requests for availability, rates or quotes to several service providers at once. You can compare options more quickly and keep a clear record of all your exchanges.
Simplified management of group bookings
Offers tailored to each profile
Whether for a conference, seminar or guided tour, offer customised rates according to profile (exhibitors, conference attendees, VIPs, etc.) and simplify the booking process for each segment, while increasing efficiency.
Real-time management of availability and payments
Maintain control over your allocations (hotels, meals, activities) with immediate visibility of availability.
Each booking is tracked in real time, and your participants can confirm and pay for their registration directly online.
Dynamic proposals and documents for your customers
Edit clear, personalised quotations with a single click
Between preparing quotes, generating invoices, tracking deposits and sending reminders, the financial management of an event can quickly become time-consuming.
With Lab Event, you can generate detailed, structured proposals for each item: accommodation, catering, technical equipment, transport, etc.
Generate automated documents
Whether it’s to confirm bookings, coordinate services or finalise logistical details, Lab Event automatically creates clear, structured documents for each stakeholder (service providers, hotels, restaurants, transport companies, etc.).
Collaborative management of your events
Manage all your event projects
Thanks to a unified dashboard, you can track all your projects in real time: what is the status of each event, which tasks are overdue, which files require your attention?
This clear vision enables you to prioritise your actions and ensure a high level of responsiveness.
Maintain smooth coordination
Thanks to a collaborative working environment, each member of your team can easily track their tasks and, if necessary, adjust their priorities.
This ensures seamless coordination, with all information shared in real time!
Maximise the impact of your event with the Lab Event solution
Frequently asked questions
Does the software make it easy to generate vouchers for service providers?
Yes, it is possible to create personalised vouchers on Lab Event once a quote has been confirmed.
Can statistical reports on MICE activity in the region be generated?
Yes, the software can extract detailed reports, for example, on the number of overnight stays generated, the type of events hosted (conferences, seminars, incentives) or even projected turnover.
Does Lab Event allow offers and rates to be customised according to participant profiles?
Yes, the software simplifies group booking management by offering customised rates for each profile (exhibitors, conference attendees, VIPs, etc.).
Can we offer secure online payment for bookings?
Yes, the software includes a secure online payment solution for hotel, restaurant and activity bookings.
Is it possible to automate hotel room reservations for an event?
Absolutely. Participants select and book their hotels independently when registering online.
How are complex booking requests handled?
Lab Event allows you to create multi-date events. You link all room bookings to a single master file. On the schedule, you can see the continuity of the project, and on the quote, the customer sees only one coherent overall service.
Is it possible to make options before a final booking?
Yes, Lab Event allows you to place options on booking slots without making a definitive booking. You can then confirm or cancel the option depending on the customer’s response.
Can several rooms be booked simultaneously for the same event?
Absolutely. Lab Event allows you to add as many spaces as necessary to the same event.
Is the availability schedule updated in real time?
Yes, absolutely. As soon as an option is set or a room is booked, the schedule is instantly updated for your entire team.
Does Lab Event technically prevent overbooking (double bookings)?
Yes, Lab Event includes security locks. If you try to book a room during a time slot that has already been confirmed by a colleague, the software will block the action. It also manages resource conflicts: if you only have one video projector for two rooms, Lab Event will notify you that there is not enough equipment for one of the two bookings.
