{"id":10091,"date":"2021-12-07T17:34:53","date_gmt":"2021-12-07T16:34:53","guid":{"rendered":"https:\/\/www.lab-event.com\/crm-customer-relationship-management-for-events\/"},"modified":"2023-10-03T12:24:24","modified_gmt":"2023-10-03T10:24:24","slug":"crm-customer-relationship-management-for-events","status":"publish","type":"page","link":"https:\/\/www.lab-event.com\/en\/crm-customer-relationship-management-for-events\/","title":{"rendered":"CRM (customer relationship management) for events"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row][vc_column]<h2 id=\"uvc-type-wrap-3424\"  data-ultimate-target='#uvc-type-wrap-3424'  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}'  class=\"uvc-type-wrap  ult-adjust-bottom-margin ult-responsive  uvc-type-align-center uvc-type-no-prefix uvc-wrap-23823274786a0c5eb7de82b\" style=\"text-align:center;\"><span id=\"typed-23823274786a0c5eb7de82b\" class=\"ultimate-typed-main fancytext-typewriter-background-enabled\" style=\"color:#ffffff;background:#58e0cd; font-weight:normal; text-transform: unset;\"><\/span><script type=\"text\/javascript\">\n\t\t\t\t\t\tjQuery(function($){ \n\t\t\t\t\t\t\t$(document).ready(function(){\n\t\t\t\t\t\t\t\tif( typeof jQuery(\"#typed-23823274786a0c5eb7de82b\").typed == \"function\"){\n\t\t\t\t\t\t\t\t\t$(\"#typed-23823274786a0c5eb7de82b\").typed({\n\t\t\t\t\t\t\t\t\t\tstrings: [\"LAB EVENT is the most suitable CRM for events!\"],\n\t\t\t\t\t\t\t\t\t\ttypeSpeed: 35,\n\t\t\t\t\t\t\t\t\t\tbackSpeed: 0,\n\t\t\t\t\t\t\t\t\t\tstartDelay: \"200\",\n\t\t\t\t\t\t\t\t\t\tbackDelay: \"1500\",\n\t\t\t\t\t\t\t\t\t\tloop: true,\n\t\t\t\t\t\t\t\t\t\tloopCount: false,\n\t\t\t\t\t\t\t\t\t\tshowCursor: true,\n\t\t\t\t\t\t\t\t\t\tcursorChar: \"|\",\n\t\t\t\t\t\t\t\t\t\tattr: null\n\t\t\t\t\t\t\t\t\t});\n\t\t\t\t\t\t\t\t}\n\t\t\t\t\t\t\t});\n\t\t\t\t\t\t});\n\t\t\t\t\t<\/script><style>\n\t\t\t\t\t\t\t.uvc-wrap-23823274786a0c5eb7de82b .typed-cursor {\n\t\t\t\t\t\t\t\tcolor:#58e0cd;\n\t\t\t\t\t\t\t}\n\t\t\t\t\t\t<\/style><\/h2>[\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text]<\/p>\n<h4 style=\"text-align: center;\">On this page, you can find information about CRM and customer relationship management software.<br \/>\nEnjoy your reading! \ud83d\ude09<\/h4>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text]A CRM, or Customer Relationship Management, is a tool that centralizes all the data on your customers, in order to gain in efficiency and to improve your customer satisfaction. Like <a href=\"https:\/\/www.lab-event.com\/en\/\">Lab Event<\/a>, <strong><a href=\"https:\/\/www.lab-event.com\/en\/xrm-the-future-of-crm\/\">there is a multitude of them today<\/a><\/strong>, each with its own characteristics.<\/p>\n<p>A CRM allows a synchronization and a <a href=\"https:\/\/www.lab-event.com\/en\/database-and-crm-two-inseparable-elements\/\"><strong>harmonization of your client data<\/strong><\/a> in order to draw the maximum of useful information for your company but especially to reach a high level of customer satisfaction in order to keep them loyal.[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column]<div class=\"dt-fancy-separator title-left h2-size style-disabled accent-title-color\" style=\"width: 100%;\"><div class=\"dt-fancy-title\"><span class=\"separator-holder separator-left\"><\/span>Among others, a CRM intervenes in the following fields:<span class=\"separator-holder separator-right\"><\/span><\/div><\/div>[vc_empty_space height=&#8221;20px&#8221;][\/vc_column][vc_column][vc_column_text]The interests are numerous and an investment in this type of software will <strong><a href=\"https:\/\/www.lab-event.com\/en\/the-crm-in-event-agencies-to-improve-your-productivity\/\">save you time and money<\/a><\/strong>.[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column width=&#8221;1\/2&#8243; css=&#8221;.vc_custom_1604589949428{background-color: #f4f4f4 !important;}&#8221;][vc_column_text]<\/p>\n<ul>\n<li><strong>Intervene on your sales force<\/strong>: due to a CRM, the sales representatives have all the necessary and useful information on the company&#8217;s clients. This tool will allow them to have an optimized commercial follow-up on all the stages of a sale.<\/li>\n<\/ul>\n<p>[\/vc_column_text][vc_column_text]<\/p>\n<ul>\n<li><strong>Improve your customer service<\/strong>: due to the centralization of data, the customer service can respond efficiently to any type of customer request.<span style=\"font-weight: 400;\">In the end<\/span>, your clients comes out more satisfied.<\/li>\n<\/ul>\n<p>[\/vc_column_text][vc_column_text]<\/p>\n<ul>\n<li><strong>Save money<\/strong>: a <a href=\"https:\/\/www.lab-event.com\/en\/crm-reception-room-the-essential-tool-for-your-business\/\">CRM<\/a> facilitates the retention of your customers and increases their lifetime. It has been proven that increasing the LifeTime Value of your customers is much more profitable than acquiring new ones.<\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/2&#8243; css=&#8221;.vc_custom_1604589959988{background-color: #f4f4f4 !important;}&#8221;][vc_column_text]<\/p>\n<ul>\n<li><strong>Develop your marketing strateg<\/strong>y: the interest of a CRM is to be able to use the data relative to a customer and thus define specialized marketing strategies. A marketing policy adapted to your customer will be synonymous for you with a better revenue.<\/li>\n<\/ul>\n<p>[\/vc_column_text][vc_column_text]<\/p>\n<ul>\n<li><strong>Analyze your sales<\/strong>: finally, a CRM will allow you to make an assessment of your sales, to see your strong points and to undertake improvements to compensate for your weaknesses.<\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_empty_space height=&#8221;20px&#8221;][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text]In addition to a CRM, many companies opt for an ERP (Enterprise Resource Planning) in order to concentrate essential modules to a company on a single software.[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column]<div class=\"dt-fancy-separator title-left h2-size style-disabled accent-title-color\" style=\"width: 100%;\"><div class=\"dt-fancy-title\"><span class=\"separator-holder separator-left\"><\/span>But using a CRM also has some drawbacks:<span class=\"separator-holder separator-right\"><\/span><\/div><\/div>[vc_empty_space height=&#8221;20px&#8221;][\/vc_column][\/vc_row][vc_row][vc_column width=&#8221;1\/2&#8243; css=&#8221;.vc_custom_1604590950802{background-color: #f4f4f4 !important;}&#8221;][vc_column_text]<\/p>\n<ul>\n<li>First, there are security issues associated with having all the data stored in one place. Even the best security systems in the world have flaws and malicious people can access this data.<\/li>\n<\/ul>\n<p>[\/vc_column_text][vc_column_text]<\/p>\n<ul>\n<li>Technical support is also a sticking point. You can either have your own dedicated technical team that will be there to help you and unlock your software in case of a problem.<\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/2&#8243; css=&#8221;.vc_custom_1604590958410{background-color: #f4f4f4 !important;}&#8221;][vc_column_text]<\/p>\n<ul>\n<li>In addition, training is mandatory for employees. Using a CRM requires several hours of training and practice to be able to use the tool in an optimal way and some will certainly need more time than others.<\/li>\n<\/ul>\n<p>[\/vc_column_text][vc_column_text]<\/p>\n<ul>\n<li>Finally, data loss is common when the database is poorly managed. The best solution is to opt for a cloud backup but it is always recommended to make physical backups regularly in case a major problem occurs on the servers.<\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_empty_space height=&#8221;20px&#8221;][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text]Thus, <a href=\"https:\/\/www.lab-event.com\/en\/what-is-a-restaurant-crm\/\">using a CRM has many advantages<\/a> but also disadvantages. However, if your company is structured enough, you will be able to overcome all these drawbacks to get<a href=\"https:\/\/www.lab-event.com\/en\/in-the-event-industry-a-crm-changes-everything\/\"><strong>the best out of a CRM<\/strong><\/a>.<\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">Lab Event responds to its concerns with the following points:<\/span><\/p>\n<ul>\n<li><span style=\"font-weight: 400;\">Our solution is in a SaaS format, optimizing the security of your data.<\/span><\/li>\n<\/ul>\n<ul>\n<li><span style=\"font-weight: 400;\">We offer our customers full written technical support included in our offer or by telephone exchange.<\/span><\/li>\n<\/ul>\n<ul>\n<li><span style=\"font-weight: 400;\">Lab Event is very user-friendly, and is one of the easiest platforms to use, saving your staff many hours of training.<\/span><\/li>\n<\/ul>\n<ul>\n<li><span style=\"font-weight: 400;\">The software automatically saves the information after registration thanks to its cloud format, no more loss, no more worries!<\/span><\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column]<div class=\"dt-fancy-separator title-left h2-size style-disabled accent-title-color\" style=\"width: 100%;\"><div class=\"dt-fancy-title\"><span class=\"separator-holder separator-left\"><\/span>Do you know Lab Event?<span class=\"separator-holder separator-right\"><\/span><\/div><\/div>[vc_empty_space height=&#8221;20px&#8221;][\/vc_column][\/vc_row][vc_row][vc_column css=&#8221;.vc_custom_1604589949428{background-color: #f4f4f4 !important;}&#8221;][vc_column_text]<\/p>\n<ul>\n<li>Lab Event is the first ERP\/CRM software dedicated to the event industry! Enjoy many benefits:\n<ul>\n<li><strong>Manage more events in less time<\/strong><\/li>\n<li><strong>Increase your revenue<\/strong><\/li>\n<li><strong>Improve your profitability<\/strong><\/li>\n<li><strong>Work better<\/strong> with your customers <span style=\"font-weight: 400;\">but also with your employees<\/span><span style=\"font-weight: 400;\">&#8230;<\/span><\/li>\n<\/ul>\n<p>By opting for its use, you will have access to different features. You will be able to:<\/p>\n<ul>\n<li>detail the <a href=\"https:\/\/www.lab-event.com\/en\/how-to-keep-track-of-your-tasks-with-a-checklist-in-the-event-industry\/\"><strong>organization<\/strong><\/a> of your events<\/li>\n<li>track the <strong>availability<\/strong> of your rooms\/venues<\/li>\n<li>to have a <strong>commercial follow-up<\/strong> of your customers and providers<\/li>\n<li>share your services and places thanks to your <strong>database<\/strong><\/li>\n<li>create <strong>quotes and invoices<\/strong><\/li>\n<li><span style=\"font-weight: 400;\">jointly manage your<\/span> <b>events<\/b> <span style=\"font-weight: 400;\">with your employees<\/span> <b>by <a href=\"https:\/\/www.lab-event.com\/en\/the-xrm-the-futur-of-crm-2\/\">centralizing information<\/a><\/b><\/li>\n<\/ul>\n<p>Our team will be with you every step of the way at <strong>Lab Event<\/strong>. We invite you to <strong>test our tool for free and without obligation<\/strong>; <span style=\"font-weight: 400;\">so don&#8217;t wait any longer and try a complete digital tool specially designed for events!<\/span><\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column width=&#8221;1\/2&#8243;][vc_empty_space height=&#8221;20px&#8221;][vc_column_text]<img decoding=\"async\" class=\"alignnone wp-image-15621 size-full\" src=\"https:\/\/www.lab-event.com\/wp-content\/uploads\/2023\/04\/lab-event.png\" alt=\"lab event\" width=\"602\" height=\"639\" srcset=\"https:\/\/www.lab-event.com\/wp-content\/uploads\/2023\/04\/lab-event.png 602w, https:\/\/www.lab-event.com\/wp-content\/uploads\/2023\/04\/lab-event-283x300.png 283w\" sizes=\"(max-width: 602px) 100vw, 602px\" \/>[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/2&#8243;][vc_empty_space][vc_empty_space][vc_column_text]<\/p>\n<h2><\/h2>\n<h2><\/h2>\n<h2 style=\"text-align: center;\">Don&#8217;t waste any more time! Take advantage of a trial session!<\/h2>\n<p style=\"text-align: center;\">Test, organize, in short: <strong>live the Lab Event experience<\/strong> without limits during 1 month.<\/p>\n<p>[\/vc_column_text][vc_column_text]<div class=\"wpforms-container wpforms-container-full\" id=\"wpforms-12191\"><form id=\"wpforms-form-12191\" class=\"wpforms-validate wpforms-form wpforms-ajax-form\" data-formid=\"12191\" method=\"post\" enctype=\"multipart\/form-data\" action=\"\/en\/wp-json\/wp\/v2\/pages\/10091\" data-token=\"87685d36678f2e865aa280662070bee3\" data-token-time=\"1779195575\"><noscript class=\"wpforms-error-noscript\">Please enable JavaScript in your browser to complete this form.<\/noscript><div class=\"wpforms-field-container\"><div id=\"wpforms-12191-field_7-container\" class=\"wpforms-field wpforms-field-name\" data-field-id=\"7\"><label class=\"wpforms-field-label\" for=\"wpforms-12191-field_7\">First and Last name <span class=\"wpforms-required-label\">*<\/span><\/label><div class=\"wpforms-field-row wpforms-field-large\"><div class=\"wpforms-field-row-block wpforms-first wpforms-one-half\"><input type=\"text\" id=\"wpforms-12191-field_7\" class=\"wpforms-field-name-first wpforms-field-required\" name=\"wpforms[fields][7][first]\" placeholder=\"First name\" required><label for=\"wpforms-12191-field_7\" class=\"wpforms-field-sublabel after wpforms-sublabel-hide\">First<\/label><\/div><div class=\"wpforms-field-row-block wpforms-one-half\"><input type=\"text\" id=\"wpforms-12191-field_7-last\" class=\"wpforms-field-name-last wpforms-field-required\" name=\"wpforms[fields][7][last]\" placeholder=\"Last name\" required><label for=\"wpforms-12191-field_7-last\" class=\"wpforms-field-sublabel after wpforms-sublabel-hide\">Last<\/label><\/div><\/div><\/div><div id=\"wpforms-12191-field_3-container\" class=\"wpforms-field wpforms-field-text\" data-field-id=\"3\"><label class=\"wpforms-field-label\" for=\"wpforms-12191-field_3\">Company <span class=\"wpforms-required-label\">*<\/span><\/label><input type=\"text\" id=\"wpforms-12191-field_3\" class=\"wpforms-field-large wpforms-field-required\" name=\"wpforms[fields][3]\" required><\/div><div id=\"wpforms-12191-field_4-container\" class=\"wpforms-field wpforms-field-select wpforms-one-half wpforms-first wpforms-field-select-style-modern\" data-field-id=\"4\"><label class=\"wpforms-field-label\" for=\"wpforms-12191-field_4\">Your activity <span class=\"wpforms-required-label\">*<\/span><\/label><select id=\"wpforms-12191-field_4\" class=\"wpforms-field-large wpforms-field-required choicesjs-select\" data-size-class=\"wpforms-field-row wpforms-field-large\" data-search-enabled=\"\" name=\"wpforms[fields][4]\" required=\"required\"><option value=\"\" class=\"placeholder\" disabled  selected='selected'>- Select -<\/option><option value=\"Event Agency\"  class=\"choice-1 depth-1\"  >Event Agency<\/option><option value=\"Event Venue\"  class=\"choice-2 depth-1\"  >Event Venue<\/option><option value=\"Event Provider\"  class=\"choice-3 depth-1\"  >Event Provider<\/option><option value=\"Other\"  class=\"choice-4 depth-1\"  >Other<\/option><\/select><\/div><div id=\"wpforms-12191-field_9-container\" class=\"wpforms-field wpforms-field-select wpforms-one-half wpforms-field-select-style-modern\" data-field-id=\"9\"><label class=\"wpforms-field-label\" for=\"wpforms-12191-field_9\">Number of potential users<\/label><select id=\"wpforms-12191-field_9\" class=\"wpforms-field-medium choicesjs-select\" data-size-class=\"wpforms-field-row wpforms-field-medium\" data-search-enabled=\"\" name=\"wpforms[fields][9]\"><option value=\"\" class=\"placeholder\" disabled  selected='selected'>- Select -<\/option><option value=\"1\"  class=\"choice-1 depth-1\"  >1<\/option><option value=\"2\"  class=\"choice-2 depth-1\"  >2<\/option><option value=\"3-5\"  class=\"choice-3 depth-1\"  >3-5<\/option><option value=\"6-10\"  class=\"choice-4 depth-1\"  >6-10<\/option><option value=\"11-20\"  class=\"choice-5 depth-1\"  >11-20<\/option><option value=\"21-30\"  class=\"choice-6 depth-1\"  >21-30<\/option><option value=\"+30\"  class=\"choice-7 depth-1\"  >+30<\/option><\/select><\/div><div id=\"wpforms-12191-field_1-container\" class=\"wpforms-field wpforms-field-email wpforms-one-half wpforms-first\" data-field-id=\"1\"><label class=\"wpforms-field-label\" for=\"wpforms-12191-field_1\">Professional email <span class=\"wpforms-required-label\">*<\/span><\/label><input type=\"email\" id=\"wpforms-12191-field_1\" class=\"wpforms-field-large wpforms-field-required\" name=\"wpforms[fields][1]\" spellcheck=\"false\" required><\/div><div id=\"wpforms-12191-field_5-container\" class=\"wpforms-field wpforms-field-text\" data-field-id=\"5\"><label class=\"wpforms-field-label\" for=\"wpforms-12191-field_5\">Phone number <span class=\"wpforms-required-label\">*<\/span><\/label><input type=\"text\" id=\"wpforms-12191-field_5\" class=\"wpforms-field-large wpforms-field-required\" name=\"wpforms[fields][5]\" required><\/div><div id=\"wpforms-12191-field_2-container\" class=\"wpforms-field wpforms-field-textarea\" data-field-id=\"2\"><label class=\"wpforms-field-label\" for=\"wpforms-12191-field_2\">Tell us about your needs <\/label><textarea id=\"wpforms-12191-field_2\" class=\"wpforms-field-large\" name=\"wpforms[fields][2]\" ><\/textarea><div class=\"wpforms-field-description\">Tell us in one or two sentences about your activity and your needs<\/div><\/div><\/div><!-- .wpforms-field-container --><div class=\"wpforms-recaptcha-container wpforms-is-recaptcha wpforms-is-recaptcha-type-v2\" ><div class=\"g-recaptcha\" data-sitekey=\"6LfBx20gAAAAAE8zXFop1YWYg0ReV2goDfUqlv-f\"><\/div><input type=\"text\" name=\"g-recaptcha-hidden\" class=\"wpforms-recaptcha-hidden\" style=\"position:absolute!important;clip:rect(0,0,0,0)!important;height:1px!important;width:1px!important;border:0!important;overflow:hidden!important;padding:0!important;margin:0!important;\" data-rule-recaptcha=\"1\"><\/div><div class=\"wpforms-submit-container\" ><input type=\"hidden\" name=\"wpforms[id]\" value=\"12191\"><input type=\"hidden\" name=\"page_title\" value=\"\"><input type=\"hidden\" name=\"page_url\" value=\"https:\/\/www.lab-event.com\/en\/wp-json\/wp\/v2\/pages\/10091\"><input type=\"hidden\" name=\"url_referer\" value=\"\"><button type=\"submit\" name=\"wpforms[submit]\" id=\"wpforms-submit-12191\" class=\"wpforms-submit\" data-alt-text=\"In progress...\" data-submit-text=\"Send\" aria-live=\"assertive\" value=\"wpforms-submit\">Send<\/button><img decoding=\"async\" src=\"https:\/\/www.lab-event.com\/wp-content\/plugins\/wpforms\/assets\/images\/submit-spin.svg\" class=\"wpforms-submit-spinner\" style=\"display: none;\" width=\"26\" height=\"26\" alt=\"Loading\"><\/div><\/form><\/div>  <!-- .wpforms-container -->[\/vc_column_text][\/vc_column][\/vc_row][vc_row type=&#8221;vc_default&#8221; full_width=&#8221;stretch_row&#8221; margin_top=&#8221;50px&#8221; css=&#8221;.vc_custom_1597241037109{border-bottom-width: 40px !important;padding-bottom: 40px !important;background-color: #f5f5f5 !important;}&#8221;][vc_column][vc_empty_space][vc_column_text]<strong>Lab Event offers you features such as<\/strong>[\/vc_column_text][vc_row_inner][vc_column_inner width=&#8221;1\/3&#8243;][vc_single_image image=&#8221;5831&#8243; img_size=&#8221;340&#215;220&#8243; alignment=&#8221;center&#8221; onclick=&#8221;custom_link&#8221; link=&#8221;https:\/\/www.lab-event.com\/en\/events-management\/&#8221; css=&#8221;.vc_custom_1681457367403{margin-bottom: 0px !important;border-bottom-width: 0px !important;padding-bottom: 0px !important;}&#8221;]<style type=\"text\/css\" data-type=\"the7_shortcodes-inline-css\">#default-btn-c179892f7978d398ebca9a0d6cb3b826 {\n  border-radius: 5px;\n  font-size: 14px;\n  line-height: 16px;\n}\n.btn-shadow#default-btn-c179892f7978d398ebca9a0d6cb3b826 {\n  box-shadow: 0 1px 6px rgba(0,0,0,0.12);\n  transition: box-shadow 0.2s ease-out, opacity 0.45s;\n}\n.btn-shadow#default-btn-c179892f7978d398ebca9a0d6cb3b826:hover {\n  box-shadow: 0 5px 11px 0 rgba(0,0,0,0.18), 0 4px 15px 0 rgba(0,0,0,0.15);\n}\n.btn-flat#default-btn-c179892f7978d398ebca9a0d6cb3b826 {\n  box-shadow: none;\n}\n.btn-flat#default-btn-c179892f7978d398ebca9a0d6cb3b826:hover {\n  box-shadow: none;\n}\n#default-btn-c179892f7978d398ebca9a0d6cb3b826.ico-right-side > i {\n  margin-right: 0px;\n  margin-left: 15px;\n}\n#default-btn-c179892f7978d398ebca9a0d6cb3b826 > i {\n  margin-right: 15px;\n  font-size: 12px;\n}\n#default-btn-c179892f7978d398ebca9a0d6cb3b826:not(:hover) {\n  border-width: 0px;\n  padding: 12px 18px 12px 18px;\n}\n#default-btn-c179892f7978d398ebca9a0d6cb3b826:hover {\n  border-width: 0px;\n  padding: 12px 18px 12px 18px;\n}\n#default-btn-c179892f7978d398ebca9a0d6cb3b826.ico-right-side > i {\n  margin-right: 0px;\n  margin-left: 15px;\n}\n#default-btn-c179892f7978d398ebca9a0d6cb3b826 > i {\n  margin-right: 15px;\n}<\/style><div class=\"btn-align-center\"><a href=\"https:\/\/www.lab-event.com\/en\/events-management\/\" class=\"default-btn-shortcode dt-btn link-hover-off anchor-link btn-flat  vc_custom_1681457349526\" id=\"default-btn-c179892f7978d398ebca9a0d6cb3b826\" style=\"width:200px;\" title=\"Gestion d\u2019\u00e9v\u00e9nements\"><span>Organize your events<\/span><\/a><\/div>[\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243;][vc_single_image image=&#8221;5834&#8243; img_size=&#8221;340&#215;220&#8243; alignment=&#8221;center&#8221; onclick=&#8221;custom_link&#8221; css=&#8221;.vc_custom_1681457404443{margin-bottom: 0px !important;border-bottom-width: 0px !important;padding-bottom: 0px !important;}&#8221; link=&#8221;https:\/\/www.lab-event.com\/en\/client-management\/&#8221;]<style type=\"text\/css\" data-type=\"the7_shortcodes-inline-css\">#default-btn-ba357836a62c4f8cdb58903b6c23091f {\n  border-radius: 5px;\n  font-size: 14px;\n  line-height: 16px;\n}\n.btn-shadow#default-btn-ba357836a62c4f8cdb58903b6c23091f {\n  box-shadow: 0 1px 6px rgba(0,0,0,0.12);\n  transition: box-shadow 0.2s ease-out, opacity 0.45s;\n}\n.btn-shadow#default-btn-ba357836a62c4f8cdb58903b6c23091f:hover {\n  box-shadow: 0 5px 11px 0 rgba(0,0,0,0.18), 0 4px 15px 0 rgba(0,0,0,0.15);\n}\n.btn-flat#default-btn-ba357836a62c4f8cdb58903b6c23091f {\n  box-shadow: none;\n}\n.btn-flat#default-btn-ba357836a62c4f8cdb58903b6c23091f:hover {\n  box-shadow: none;\n}\n#default-btn-ba357836a62c4f8cdb58903b6c23091f.ico-right-side > i {\n  margin-right: 0px;\n  margin-left: 8px;\n}\n#default-btn-ba357836a62c4f8cdb58903b6c23091f > i {\n  margin-right: 8px;\n  font-size: 12px;\n}\n#default-btn-ba357836a62c4f8cdb58903b6c23091f:not(:hover) {\n  border-width: 0px;\n  padding: 12px 18px 12px 18px;\n}\n#default-btn-ba357836a62c4f8cdb58903b6c23091f:hover {\n  border-width: 0px;\n  padding: 12px 18px 12px 18px;\n}\n#default-btn-ba357836a62c4f8cdb58903b6c23091f.ico-right-side > i {\n  margin-right: 0px;\n  margin-left: 8px;\n}\n#default-btn-ba357836a62c4f8cdb58903b6c23091f > i {\n  margin-right: 8px;\n}<\/style><div class=\"btn-align-center\"><a href=\"https:\/\/www.lab-event.com\/en\/client-management\/\" class=\"default-btn-shortcode dt-btn link-hover-off btn-flat  vc_custom_1681457393963\" id=\"default-btn-ba357836a62c4f8cdb58903b6c23091f\" style=\"width:200px;\" title=\"Gestion clients\"><span>Increase your sales<\/span><\/a><\/div>[\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243;][vc_single_image image=&#8221;5835&#8243; img_size=&#8221;340&#215;220&#8243; alignment=&#8221;center&#8221; onclick=&#8221;custom_link&#8221; link=&#8221;https:\/\/www.lab-event.com\/en\/provider-management\/&#8221; css=&#8221;.vc_custom_1681457436819{margin-bottom: 0px !important;border-bottom-width: 0px !important;padding-bottom: 0px !important;}&#8221;]<style type=\"text\/css\" data-type=\"the7_shortcodes-inline-css\">#default-btn-69afe276e02a49f56c0a6cb059f7fc71 {\n  border-radius: 5px;\n  font-size: 14px;\n  line-height: 16px;\n}\n.btn-shadow#default-btn-69afe276e02a49f56c0a6cb059f7fc71 {\n  box-shadow: 0 1px 6px rgba(0,0,0,0.12);\n  transition: box-shadow 0.2s ease-out, opacity 0.45s;\n}\n.btn-shadow#default-btn-69afe276e02a49f56c0a6cb059f7fc71:hover {\n  box-shadow: 0 5px 11px 0 rgba(0,0,0,0.18), 0 4px 15px 0 rgba(0,0,0,0.15);\n}\n.btn-flat#default-btn-69afe276e02a49f56c0a6cb059f7fc71 {\n  box-shadow: none;\n}\n.btn-flat#default-btn-69afe276e02a49f56c0a6cb059f7fc71:hover {\n  box-shadow: none;\n}\n#default-btn-69afe276e02a49f56c0a6cb059f7fc71.ico-right-side > i {\n  margin-right: 0px;\n  margin-left: 8px;\n}\n#default-btn-69afe276e02a49f56c0a6cb059f7fc71 > i {\n  margin-right: 8px;\n  font-size: 12px;\n}\n#default-btn-69afe276e02a49f56c0a6cb059f7fc71:not(:hover) {\n  border-width: 0px;\n  padding: 12px 18px 12px 18px;\n}\n#default-btn-69afe276e02a49f56c0a6cb059f7fc71:hover {\n  border-width: 0px;\n  padding: 12px 18px 12px 18px;\n}\n#default-btn-69afe276e02a49f56c0a6cb059f7fc71.ico-right-side > i {\n  margin-right: 0px;\n  margin-left: 8px;\n}\n#default-btn-69afe276e02a49f56c0a6cb059f7fc71 > i {\n  margin-right: 8px;\n}<\/style><div class=\"btn-align-center\"><a href=\"https:\/\/www.lab-event.com\/en\/provider-management\/\" class=\"default-btn-shortcode dt-btn link-hover-off btn-flat  vc_custom_1681457426206\" id=\"default-btn-69afe276e02a49f56c0a6cb059f7fc71\" style=\"width:220px;\"><span>Enrich your provider database<\/span><\/a><\/div>[\/vc_column_inner][\/vc_row_inner][vc_empty_space][vc_row_inner][vc_column_inner width=&#8221;1\/2&#8243;][vc_single_image image=&#8221;5832&#8243; img_size=&#8221;medium&#8221; alignment=&#8221;center&#8221; onclick=&#8221;custom_link&#8221; link=&#8221;https:\/\/www.lab-event.com\/en\/estimates-and-invoices-management\/&#8221; css=&#8221;.vc_custom_1681457470365{margin-bottom: 0px !important;border-bottom-width: 0px !important;padding-bottom: 0px !important;}&#8221;]<style type=\"text\/css\" data-type=\"the7_shortcodes-inline-css\">#default-btn-be4b1e51f7807e803be7793d5c8a0683 {\n  border-radius: 5px;\n  font-size: 14px;\n  line-height: 16px;\n}\n.btn-shadow#default-btn-be4b1e51f7807e803be7793d5c8a0683 {\n  box-shadow: 0 1px 6px rgba(0,0,0,0.12);\n  transition: box-shadow 0.2s ease-out, opacity 0.45s;\n}\n.btn-shadow#default-btn-be4b1e51f7807e803be7793d5c8a0683:hover {\n  box-shadow: 0 5px 11px 0 rgba(0,0,0,0.18), 0 4px 15px 0 rgba(0,0,0,0.15);\n}\n.btn-flat#default-btn-be4b1e51f7807e803be7793d5c8a0683 {\n  box-shadow: none;\n}\n.btn-flat#default-btn-be4b1e51f7807e803be7793d5c8a0683:hover {\n  box-shadow: none;\n}\n#default-btn-be4b1e51f7807e803be7793d5c8a0683.ico-right-side > i {\n  margin-right: 0px;\n  margin-left: 8px;\n}\n#default-btn-be4b1e51f7807e803be7793d5c8a0683 > i {\n  margin-right: 8px;\n  font-size: 12px;\n}\n#default-btn-be4b1e51f7807e803be7793d5c8a0683:not(:hover) {\n  border-width: 0px;\n  padding: 12px 18px 12px 18px;\n}\n#default-btn-be4b1e51f7807e803be7793d5c8a0683:hover {\n  border-width: 0px;\n  padding: 12px 18px 12px 18px;\n}\n#default-btn-be4b1e51f7807e803be7793d5c8a0683.ico-right-side > i {\n  margin-right: 0px;\n  margin-left: 8px;\n}\n#default-btn-be4b1e51f7807e803be7793d5c8a0683 > i {\n  margin-right: 8px;\n}<\/style><div class=\"btn-align-center\"><a href=\"https:\/\/www.lab-event.com\/en\/estimates-and-invoices-management\/\" class=\"default-btn-shortcode dt-btn link-hover-off btn-flat  vc_custom_1681457460828\" id=\"default-btn-be4b1e51f7807e803be7793d5c8a0683\" style=\"width:200px;\"><span>Manage your quotes and invoices<\/span><\/a><\/div>[\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243;][vc_single_image image=&#8221;5833&#8243; img_size=&#8221;medium&#8221; alignment=&#8221;center&#8221; onclick=&#8221;custom_link&#8221; link=&#8221;https:\/\/www.lab-event.com\/en\/invitations-and-reservations-simplified-for-your-events\/&#8221; css=&#8221;.vc_custom_1681457569891{margin-bottom: 0px !important;border-bottom-width: 0px !important;padding-bottom: 0px !important;}&#8221;]<style type=\"text\/css\" data-type=\"the7_shortcodes-inline-css\">#default-btn-bcd991f66a3de8d82c9158375bf9bd73 {\n  border-radius: 5px;\n  font-size: 14px;\n  line-height: 16px;\n}\n.btn-shadow#default-btn-bcd991f66a3de8d82c9158375bf9bd73 {\n  box-shadow: 0 1px 6px rgba(0,0,0,0.12);\n  transition: box-shadow 0.2s ease-out, opacity 0.45s;\n}\n.btn-shadow#default-btn-bcd991f66a3de8d82c9158375bf9bd73:hover {\n  box-shadow: 0 5px 11px 0 rgba(0,0,0,0.18), 0 4px 15px 0 rgba(0,0,0,0.15);\n}\n.btn-flat#default-btn-bcd991f66a3de8d82c9158375bf9bd73 {\n  box-shadow: none;\n}\n.btn-flat#default-btn-bcd991f66a3de8d82c9158375bf9bd73:hover {\n  box-shadow: none;\n}\n#default-btn-bcd991f66a3de8d82c9158375bf9bd73.ico-right-side > i {\n  margin-right: 0px;\n  margin-left: 8px;\n}\n#default-btn-bcd991f66a3de8d82c9158375bf9bd73 > i {\n  margin-right: 8px;\n  font-size: 12px;\n}\n#default-btn-bcd991f66a3de8d82c9158375bf9bd73:not(:hover) {\n  border-width: 0px;\n  padding: 12px 18px 12px 18px;\n}\n#default-btn-bcd991f66a3de8d82c9158375bf9bd73:hover {\n  border-width: 0px;\n  padding: 12px 18px 12px 18px;\n}\n#default-btn-bcd991f66a3de8d82c9158375bf9bd73.ico-right-side > i {\n  margin-right: 0px;\n  margin-left: 8px;\n}\n#default-btn-bcd991f66a3de8d82c9158375bf9bd73 > i {\n  margin-right: 8px;\n}<\/style><div class=\"btn-align-center\"><a href=\"https:\/\/www.lab-event.com\/en\/invitations-and-reservations-simplified-for-your-events\/\" class=\"default-btn-shortcode dt-btn link-hover-off btn-flat  vc_custom_1681457559548\" id=\"default-btn-bcd991f66a3de8d82c9158375bf9bd73\" style=\"width:200px;\"><span>Invite and manage participants<\/span><\/a><\/div>[\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row][vc_column]<div class=\"dt-fancy-separator title-left h2-size style-disabled accent-title-color\" style=\"width: 100%;\"><div class=\"dt-fancy-title\"><span class=\"separator-holder separator-left\"><\/span>Learn more about CRM ...<span class=\"separator-holder separator-right\"><\/span><\/div><\/div>[vc_empty_space height=&#8221;20px&#8221;][\/vc_column][\/vc_row][vc_row][vc_column][vc_masonry_grid post_type=&#8221;post&#8221; max_items=&#8221;10&#8243; style=&#8221;lazy&#8221; element_width=&#8221;6&#8243; initial_loading_animation=&#8221;fadeIn&#8221; grid_id=&#8221;vc_gid:1696328654386-432037477cfd44001caebf842684ad5a-4&#8243; taxonomies=&#8221;47&#8243;][\/vc_column][\/vc_row][vc_row][vc_column][vc_empty_space][vc_column_text]<\/p>\n<h2>Our clients&#8217; testimonials:<\/h2>\n<p>[\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row][vc_column][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text] On this page, you can find information about CRM and customer relationship management software. Enjoy your reading! \ud83d\ude09 [\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text]A CRM, or Customer Relationship Management, is a tool that centralizes all the data on your customers, in order to gain in efficiency and to improve your customer satisfaction. Like Lab Event, there is a multitude&hellip;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-10091","page","type-page","status-publish","hentry","description-off"],"_links":{"self":[{"href":"https:\/\/www.lab-event.com\/en\/wp-json\/wp\/v2\/pages\/10091","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.lab-event.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.lab-event.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.lab-event.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.lab-event.com\/en\/wp-json\/wp\/v2\/comments?post=10091"}],"version-history":[{"count":34,"href":"https:\/\/www.lab-event.com\/en\/wp-json\/wp\/v2\/pages\/10091\/revisions"}],"predecessor-version":[{"id":18399,"href":"https:\/\/www.lab-event.com\/en\/wp-json\/wp\/v2\/pages\/10091\/revisions\/18399"}],"wp:attachment":[{"href":"https:\/\/www.lab-event.com\/en\/wp-json\/wp\/v2\/media?parent=10091"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}